IT Application & System Support Analyst

Hemel Hempstead

£35,000

Our client is looking for an IT Application & System Support Analyst to join their dynamic IT team. The IT Application & System Support Analyst will have excellent communication skills and have proven bug fixing and programming skills experience. The IT Application & System Support Analyst will have previously worked with SQL as well as report development in SSRS/BI/SQL.

Key responsibilities of the IT Application & System Support Analyst

• Management and development of ERP system reports (MS SQL Server) for Sales, Marketing, Logistics, Finance and Service domains.
• Day to day development of ERP system enhancements to satisfy demanding business requirements.
• ERP system administration.
• Development of RMA/BI/Open source and enterprise bespoke applications.
• Assist with daily HQ reporting.
• Assist with daily IT Support to all users both in UK and overseas EMEA offices.
• Daily EDI system document exchange monitoring / support.
• Support IT projects as directed by the Senior IT Manager

Key Experience for the IT Application & System Support Analyst

• Programming skills and working experience in Java, Java Beans, XML, PHP, VBA, VB.NET, ASP.Net, C# (all or a subset of).
• Experience with SQL, relational databases, and query optimization.
• SSRS / BI / SQL report development.
• Experience using different development methodologies such as Scrum and Agile, and test-driven development.
• Development & support experience of ERP/CRM/Open source and enterprise bespoke applications.
• IT HelpDesk administration experience.
• Basic JIRA & Confluence Knowledge
• Excellent communication, analytical and problem-solving skills
• Must have flexible working attitude

Please apply as directed!