Application Support Analyst

Location Horsham
Salary: £32000 to £999999
Contact name: Kieron Davis

Contact email: kieron.davis@clearwaterps.com
Job ref: 5529
Published: 19 days ago

Our client, a wealth management firm, is recruiting for an Application Support Analyst to permanently join their team.

This is a hybrid role with 2 days working from home and 3 working in the office located in Horsham.

The ideal candidate will have a basic understanding of ITIL practices, relational database systems and T-SQL.

Responsibilities for the Application Support Analyst

  • Investigate and resolve incidents where possible
  • Ensure all queries are answered within established SLA timeframes
  • Server infrastructure and application performance monitoring
  • Logic checking of SQL scripts and procedures
  • Report writing / BI
  • Bug resolution management

 

Experience for the Application Support Analyst

  • Basic understanding of ITIL practices
  • Basic understanding of relational database systems and T-SQL.
  • In-depth knowledge of MS office eg. Excel
  • Excellent communication skills

 

Benefits for the Application Support Analyst

  • Generous pension contribution
  • Bonus Reviews
  • 25 days plus 8 bank holidays
  • Holiday purchase
  • Private medical
  • Life assurance
  • On-site gym and restaurant