Desktop Support Engineer

Location London
Salary: £37000.0
Contact name: Felicity Handley

Contact email: felicity.handley@clearwaterps.com
Job ref: 6744
Published: about 1 month ago

Onsite Desktop Support Engineer!

Are you passionate about delivering top-notch IT services and providing exceptional support to end-users? If so, we've got the perfect opportunity for you! We're seeking a skilled Onsite Desktop Support Engineer to join a dynamic team and play a pivotal role in ensuring business operations run smoothly.

As an Onsite Desktop Support Engineer, you'll be working closely with various IT delivery teams to meet both current and future business requirements.

Key Responsibilities for the Desktop Support Engineer:

  • onsite end-user support, acting as a liaison between technical and non-technical staff.
  • basic training on computer operation and management when necessary.
  • desktop standards, knowledge base, and system documentation.
  • as an escalation point of contact for service downtime, ensuring clear and effective communication.
  • test, and deploy system and application updates/patches.
  • and manage printers and other peripherals.
  • in laptop procurement and managing site stock.

Key skills for the Desktop Support Engineer:

  • years of experience in IT Deskside/Desktop support.
  • in MS365, Azure Cloud services, Active Directory, and Microsoft Windows.
  • with helpdesk ticketing systems and ideally ITIL and MCSE qualified.
  • customer service orientation and communication skills.
  • to problem-solve complex issues and operate under own initiative.

If you're ready to take your IT support career to the next level and be part of a dynamic team, apply now as directed!