IT Service Coordinator

Location Crawley
Salary: £35000.0
Contact name: Jo Foster

Contact email: jo.foster@clearwaterps.com
Job ref: 6670
Published: 28 days ago
We are recruiting for an IT Service Coordinator for a leading provider in the telecommunications industry, who are seeking a dedicated individual to join their dynamic team.
As an IT Service Coordinator, you will play a crucial role in maintaining and managing all IT assets associated with projects. From PCs to printers, you will be responsible for overseeing the full lifecycle of these assets as they rotate around the country. Working closely with various departments, your role will be diverse, requiring meticulous attention to detail and a methodical approach.
Responsibilities of the IT Service Coordinator:
  • Book/check-in returned workstations and printers, ensuring smooth inventory management.
  • Assess stock for reuse, repair, or disposal, sorting accordingly.
  • Reimage PCs and check printers for functionality before redeployment.
  • Collaborate with the project manager to streamline asset management processes.
  • Coordinate hardware repairs with third-party vendors when necessary.
  • Manage device active directory and ensure accurate geo-location tagging.
  • Conduct ad-hoc testing with clients for new images, hardware, and updates.
  • Maintain cleanliness and proper maintenance of all equipment, updating asset records as needed.
  • Procure and set up new telephone numbers for site deployments as per project requirements.
  • Assist with shipping and logistics of hardware deployments.
Experience required of the IT Service Coordinator:
  • Experience in Windows 10, PC imaging, and setup.
  • Previous experience in IT asset management preferred.
  • Cloud telephony knowledge desirable, but training provided.
  • Strong attention to detail and ability to work independently.
  • Excellent communication and interpersonal skills.
Benefits
  • Subsidised health and dental care.
  • Employee Assistance Programme (EAP).
  • Life assurance (3 x salary).
  • Sodexo Discount Platform.
  • Breakfast and refreshments on working days.
  • Pension contribution (5% company contribution).
  • Generous holiday entitlement.
  • One day off for birthday celebration.
  • Half-price internet connectivity.
  • Ride2Work scheme.
This is an onsite role and due to the location you will need to drive.
If you're ready to embark on a rewarding career journey with our client and contribute to their exciting projects, apply now! Don't miss out on the opportunity to grow professionally.