NEW VACANCY JUST IN!
We are seeking an IT Support Engineer to join our client’s fantastic team permanently. The IT Support Engineer will be providing a professional service and will be working both in the office and the field. The IT Support Engineer must have a minimum of 2 years’ experience in IT Support and a UK Driving License.
Key Responsibilities for the IT Support Engineer:
Collaborate with the Helpdesk team and provide insights to improve overall IT Support processes
Respond to on-site support calls and effectively log them in the ticketing system.
Deliver top-tier customer service and support to end-users
Maintain accurate records, documentation, and service reports.
Conduct routine system checks and preventive maintenance tasks on the client’s IT infrastructure
Diagnose and troubleshoot IT issues on-site, resolving them promptly, and escalating when necessary.
Skills Required for the IT Support Engineer:
Minimum 2 years’ experience in an IT position/Helpdesk environment.
Experience in Windows Server, Active Directory, and Networking.
Excellent communication skills
Strong work ethic, attention to detail, organizational skills
A Full UK Driving License.
If this role is of interest, please apply for additional information or contact Thomas Edevane.