IT Support Engineer

Location Cambridge
Salary: £40000.0
Contact name: Paddy Malaj

Contact email: paddy.malaj@clearwaterps.com
Job ref: 6242
Published: 12 months ago
Are you looking for a new opportunity in the IT world? Then apply for this IT Support Engineer position!

The IT Support Engineer will be responsible for traveling to customer sites to resolve and troubleshoot any IT issues customers are experiencing. The IT Support Engineer will be working with a team of engineers providing face-to-face service for IT support and will be traveling 4 days a week to sites and working from home on the 5th day.

Key Responsibilities for the IT Support Engineer:
  • Supporting 4-6 clients a week, 4 days working on-site
  • Once a week working from home but possibly required to go to the office on request.
  • Provide guidance and advice for clients
  • Deliver varied and exciting IT projects
  • Onsite client support
  • Faultfinding and troubleshooting
Skills Required for the IT Support Engineer:
  • A Full UK Driving License
  • Great problem-solving skills
  • Confident communication skills
  • Ability to build strong relationships and gain the trust of clients.
  • Experience with Microsoft 365 tenancies, including Exchange, SharePoint and Teams
  • Experience with VMware/Hyper-V
  • Experience with Azure and Active Directory
  • Good understanding of networking
  • Good, friendly, and professional manner
If this role is of interest, please apply for additional information.