As the Product Manager, you'll be at the forefront of driving the success of our diverse product range, including the Charity Account, Give As You Earn, and online donation platforms. Working closely with Senior Product Managers and Heads of Product, you'll play a pivotal role in developing and executing customer and product strategies. Your responsibilities will encompass everything from pricing strategies to market positioning, ensuring that their products meet the evolving needs of our customers.
Key responsibilities include of the Product Manager:
- Crafting clear product roadmaps to guide future development priorities
- Collaborating with cross-functional teams to implement product changes and improvements
- Measuring the impact of changes and leveraging insights to drive growth
- Serving as the primary source of expertise on our product set, providing training and updates to relevant teams
- Contributing to the achievement of annual income targets through strategic planning and resource allocation
- Ensuring product controls, processes, and policies are compliant and customer-focused
- Managing and protecting our reputation in relation to our mass market proposition
- Collaborating with Marketing to raise awareness of our services
- Experience of developing and delivering product strategies and plans
- Experience and proven success in translating business analysis and customer needs into products, product features and services.
- A track record of managing complex, multiple stakeholder relationships.
- Able to lead and successfully manage minor projects.
- A self-starter with ambition and with an appetite to work hard in order to deliver results.
- Experience of digital products and channels
- Proven experience with budgeting and developing business cases.
- Evidence of thought leadership and an ability to work under your own initiative.
- Evidence of having invested in their own professional development