Service Manager Wanted!
Our client is seeking a Service Manager to join their team on a permanent basis. The Service Manager will be working for a growing company, leading and managing the refrigeration service department. The Service Manager must have proven management experience in the refrigeration or HVAC industry, as well as strong technical knowledge.
Key Responsibilities for the Service Manager:
- Organise and oversee staff schedules and rotas
- Conduct regular performance reviews and provide training and development
- Supervise and manage a team of refrigeration engineers and service staff
- Monitor KPIs, Service Response times and client satisfaction
- Implement and monitor health and safety procedures for all service activities
- Build and maintain strong relationship with clients to ensure repeat business and satisfaction
- Manage the service department’s budget, ensuring cost efficiency
- Minimum of 5 years in a technical or managerial role within the refrigeration or HVAC industry
- Strong understanding of refrigeration systems and industry standards
- Strong leadership and interpersonal skills
- Proficient in problem-solving and decision-making
- Excellent organizational and time management abilities
- F-gas certification or equivalent
- Relevant technical qualification in refrigeration or HVAC systems