The Technical Product Specialist will be responsible for conducting 3rd line technical investigations and will provide extensive experience across SaaS, IoT, satellite devices, telecommunications, and mobile applications.
This is a hybrid based role.
Key Responsibilities for the Technical Product Specialist
- The Technical Product Specialist will be responsible for conducting 3rd line technical investigations
- Play a pivotal role in driving the success of product development and support initiatives.
- Serve as a vital link between the technical teams and internal/external stakeholders,
- Gain a deep understanding of our product's technical intricacies, providing expert guidance to both internal teams and external users
- Bachelor's degree (or similar) in Computer Science, Engineering, Information Technology, or a related field.
- Hands-on experience in a technical role, such as software engineering, technical support, technical consulting, or product management.
- Experience with SaaS/Cloud applications, IoT, Health & Safety, and mobile apps is highly desirable and considered a plus