Felicity heads up the Client Services function as the Director of Client Services. She is driven by delivering a quality service to clients and candidates across all areas of the team, throughout the full recruitment process. She has strong, established relationships with her clients and partners with their talent teams to advise on strategy and processes, including market trend analysis, with many clients forming exclusive relationships with Clearwater as a result.
"Thanks Felicity for your help. You’re always a pleasure to deal with and Clearwater are first on my list in reaching out for future vacancies we might have."
Existing Client
What’s the best thing about being part of the Clearwater Team?
Everyone works so collaboratively and genuinely wants each other to be successful!
Favourite Food?
A good steak, my mum's roast or a BBQ!
Favourite TV Show?
Yellowstone or any True Crime Documentary
Dream Holiday Destination?
My favourite has been the British Virgin Islands in the Caribbean! Pure paradise... Would go back in a heartbeat!
"The best agency experience I've had in 10+ year career. The expertise of the team especially Felicity about the industry and client meant the placement was a great fit. From the initial contact to onboarding to being an existing candidate - Clearwater's communication and people management has been exceptional. Would definitely recommend their services."
Placed Candidate
"Felicity makes it a priority to discuss each role in great detail and is expert at asking the right questions to gain insight and knowledge into each role. Felicity understands the challenges often faced when recruiting in not for profit and will always keep us updated on the progress of her search. What's even better is that each candidate presented to us is also passionate and invested in our cause (not always the case with agency support). Communication and relationship respect is key for me and Felicity role models both."