Head of Client Services
I joined Clearwater after moving away from the legal field and transferring my recruitment experience to IT and Business Solutions. I worked for 2 years in a resourcing and delivery role, and was gaining expertise in the markets through identifying candidates against our vacancies, screening them from both a technical and professional perspective and managing them through the entirety of the recruitment process.
Following this, I accepted a promotion to the position of Account Manager. I now work directly alongside our Sales Director supporting a vast and diverse range of customers with all their recruitment needs. I provide consultation on requirements, candidate and skill availability, and management of both current and future client vacancy lines. I strive to build strong working relationships with both our clients and our candidates at all times, and look forward to continued growth and success with the company.
Describe your job in a sentence:
Managing a high volume of business and tech vacancies, coordinating the team internally to deliver to client requirements and generally spinning a lot of plates!
What’s the best thing about being part of the Clearwater Team?
Everyone works so collaboratively and genuinely wants each other to be successful!
What was your dream job when you were a kid?
Working in a zoo! (similar to working with this lot now to be fair)
What’s your drink of choice?
Gin & Tonic, prosecco, espresso martinis…
What’s your favourite film?
“Thanks Felicity, thank you so much for your help. You’re always a pleasure to deal with and Clearwater are first on my list in reaching out for future vacancies we might have. “
"Its my last day today and I just wanted to thank you both. You have been a dream to work with and I am grateful for all you have done for me over the past 8 months. It makes a change to work with responsive professionals and genuinely lovely people. I wish you both the best of luck and that we might work together again in future."- existing Contractor