2nd Line NOC

Location London
Discipline: Tech, Media & Telecom
Salary: £32000.0
Contact name: Jo Foster

Contact email: jo.foster@clearwaterps.com
Job ref: 6555
Published: 22 days ago

Our client, a well-known and market-leading residential connectivity and networking service provider, is currently recruiting for a 2nd Line NOC Engineerto join their Network Support service team. The 2nd Line NOC Engineerwill be responsible for supporting users with a range of Networking issue.

Responsibilities for the 2nd Line NOC Engineer

  • Troubleshooting network availability, application problems and other requests for support

  • Performing troubleshooting and diagnosis on all issues using technical resources and management and monitoring tools

  • Ensuring all tasks are completed in a timely manner and within defined SLAs, OLAs and KPIs

Key Skills & Experience for the 2nd Line NOC Engineer

  • Track record of managing multi-site LAN and WAN environments, including administration of IP routing protocols, DNS, DHCP, Wi-Fi and advanced security

  • Cisco qualified CCNA, CCNP or higher

  • Communications knowledge and experience with WAN (MPLS (Lease Line, Ethernet, EFM, ADSL), LAN (Layer 2 and 3), VPN, Internet & Etherflow. 

  • Experience in configuring and troubleshooting Cisco products, including firewalls, routers, switches and wireless access points.

  • Full UK Driving License

  • Strong written and spoken communication skills

Please apply as directed!