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We are working with a busy and growing organisation to support with the recruitment of a 2nd line Support Technician on a full time permanent basis. This role is based in their Carlisle office 5 days per week with client site visits required (pool car provided)
Key Responsibilities for the 2nd Line Support Technician:
- Visiting client sites to install printers, Wi-Fi and cables
- Onsite and remote 2nd line support via both tickets and phone calls
- Building strong relationships clients, becoming main point of contact for support queries
Key Skills for the 2nd Line Support Technician:
- Experience within an MSP or Cyber Security environment is preferable
- Previous experience at 2nd line level
- Strong relationship building skills
Please apply as directed!
2nd Line Support Technician
Location | Carlisle |
Salary: | £30000.0 |
Contact name: | Gayle Frost |
Contact email: | gayle.frost@clearwaterps.com |
Job ref: | 7335 |
Published: | 2 months ago |
Key Responsibilities for the 2nd Line Support Technician:
- Visiting client sites to install printers, Wi-Fi and cables
- Onsite and remote 2nd line support via both tickets and phone calls
- Building strong relationships clients, becoming main point of contact for support queries
Key Skills for the 2nd Line Support Technician:
- Experience within an MSP or Cyber Security environment is preferable
- Previous experience at 2nd line level
- Strong relationship building skills
Please apply as directed!
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