This role involves liaising between customers and internal teams, managing enquiries, preparing quotations, processing orders, and ensuring excellent client service, retention, and business growth.
Key Responsibilities for the Account Handler:
- Act as the main point of contact between clients and internal departments.
- Manage client satisfaction, retention, and identify opportunities for growth.
- Handle quotations, order processing, and follow up on key administrative tasks.
- Resolve client issues effectively and promote the company’s full range of services.
Required Skills for the Account Handler:
- Strong communication, relationship-building, and customer service skills.
- Excellent organisational abilities with high attention to detail.
- Proficient in Microsoft Outlook, Word, Excel, and Teams.
- Positive attitude, problem-solving skills, and ability to meet deadlines.
If you’re customer-focused, organised, and eager to make an impact, apply now as directed.