Account Manager

Location United Kingdom
Salary: £35000 to £35000
Contact name: Paddy Malaj

Contact email:
Job ref: 5730
Published: 10 days ago
Our client is looking for an Account Manager to join their team on a permanent basis. The Account Manager will be working in an MSP environment with being responsible for managing a number of key customer accounts and also needed to provide strategic planning for their IT needs. The Account Manager will also be responsible for working with Marketing and making sure that sales collateral remains fresh.
Key Responsibilities for the Account Manager:
  • Meet with clients to actively promote the Company’s portfolio of products and services, demonstrating a return on investment.
  • Be responsible for a number of key customer accounts, for which you will be the dedicated AM, and provide strategic planning for their IT needs.
  • Strive to achieve targets set by the Sales Director, suggesting new initiatives to enhance results.
  • Demonstrate integrity, working respectfully to enhance the client’s IT services.
  • Take ownership of the accounts allocated to you and demonstrate outstanding customer service.
  • Perform customer reviews for your allocated accounts, with assistance from a Sales Administrator as necessary.
  • Demonstrate a general understanding of project management.
  • Work with the projects team to make sure that the transition from sale to project delivery is efficient and profitable.
  • Work with Sales and Project teams to competently onboard new customers

Skills Required for the Account Manager:
  • Proven Account Management experience, preferably within an MSP.
  • The ability to achieve results and reach targets.
  • A multifaceted approach to generating new business, assessing methods against return on investment.
  • A logical, methodical approach to the task at hand.
  • A willingness to learn and teach.
  • Excellent documentation and communication skills.
  • High standards of customer service
  • A personable nature.

If this role is of interest, please apply for additional information.