Business Analyst

Location West Malling
Salary: £48000.0
Contact name: Felicity Handley

Contact email: felicity.handley@clearwaterps.com
Job ref: 7269
Published: about 1 month ago
Are you an experienced Business Analyst who has been focused on internal process optimisation or customer journey reviews? 
We are working closely with a growing company based in Kent to hire a Business Analyst on a full time permanent basis to work within a large transformation programme.

This is a hybrid position with office visits required twice per week. 

Key Responsibilities for the Business Analyst:
- Reviewing current processes around customer data/journey ensuring they are efficient and streamlined
- Analysing each customer product, identifying pain points and process mapping changes 
- Review current operating model to understand what changes been to be made, who the changes will affect 
- Automation of internal processes to ensure efficiencies
- Full process reengineering 

Key Skills for the Business Analyst: 
- Experienced process change/customer journey Business Analyst 
- Exceptional communication skills both written and verbal 
- Strong stakeholder management at all levels 
- LeanSixSigma - Preferred 

Please apply as directed!