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Are you an experienced Business Analyst who has been focused on internal process optimisation or customer journey reviews?
We are working closely with a growing company based in Kent to hire a Business Analyst on a full time permanent basis to work within a large transformation programme.
This is a hybrid position with office visits required twice per week.
Key Responsibilities for the Business Analyst:
- Reviewing current processes around customer data/journey ensuring they are efficient and streamlined
- Analysing each customer product, identifying pain points and process mapping changes
- Review current operating model to understand what changes been to be made, who the changes will affect
- Automation of internal processes to ensure efficiencies
- Full process reengineering
Key Skills for the Business Analyst:
- Experienced process change/customer journey Business Analyst
- Exceptional communication skills both written and verbal
- Strong stakeholder management at all levels
- LeanSixSigma - Preferred
Please apply as directed!
Business Analyst
Location | West Malling |
Salary: | £48000.0 |
Contact name: | Felicity Handley |
Contact email: | felicity.handley@clearwaterps.com |
Job ref: | 7269 |
Published: | about 1 month ago |
We are working closely with a growing company based in Kent to hire a Business Analyst on a full time permanent basis to work within a large transformation programme.
This is a hybrid position with office visits required twice per week.
Key Responsibilities for the Business Analyst:
- Reviewing current processes around customer data/journey ensuring they are efficient and streamlined
- Analysing each customer product, identifying pain points and process mapping changes
- Review current operating model to understand what changes been to be made, who the changes will affect
- Automation of internal processes to ensure efficiencies
- Full process reengineering
Key Skills for the Business Analyst:
- Experienced process change/customer journey Business Analyst
- Exceptional communication skills both written and verbal
- Strong stakeholder management at all levels
- LeanSixSigma - Preferred
Please apply as directed!
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