Our client, specialists in connecting people all over Scotland, are looking for a Customer Sales Advisor to join their rapidly expanding business. As a Customer Sales Advisor, you will be part of reaching new customers through warm leads, inbound and outbound calls to upsell and provide the best possible service.
Key Responsibilities of the Customer Sales Advisor:
- Engage customers in meaningful conversations about our ultra-fast, reliable full-fibre broadband service.
- Build and maintain strong relationships with both inbound and outbound customers, promoting our services and packages.
- Act as an ambassador for the company, providing accurate product knowledge and ensuring a positive customer experience.
- Tailor your sales approach to meet diverse customer needs, offering customized solutions.
- Proactively identify sales opportunities, driving performance to exceed targets and earn uncapped commissions.
- Deliver exceptional, jargon-free customer support and guidance.
Key Skills & Qualifications the Customer Sales Advisor will have:
- A passion for sales, with the ability to turn conversations into opportunities.
- Strong communication skills, with the ability to engage and persuade customers over the phone.
- Previous experience in phone-based or general sales is advantageous, but we welcome candidates from varied sales backgrounds.
- A customer-first mindset, with the ability to understand diverse needs and recommend tailored solutions.
- A self-motivated, results-driven attitude, thriving in a fast-paced sales environment.
- A team-oriented mindset, eager to collaborate and contribute to a high-performing sales team.
Benefits for the Customer Sales Advisor:
- 31 days holiday
- Discounted gym membership
- Enhanced pension plan
- Private healthcare
- Employee wellbeing support
- Career coaching and development opportunities
If you are interested, please apply as directed or reach out to Milo Yates at Clearwater People Solutions.
Looking forward to hearing from you!