Customer Service Advisor- HYBRID after training

Location Haywards Heath
Discipline: Customer Service
Salary: £21945.0
Contact name: Felicity Handley

Contact email:
Job ref: 6227
Published: 24 days ago
Startdate: ASAP

Are you looking for your first office experience and/or a new challenging and rewarding opportunity within a great company?

Our innovative, award-winning financial services client are looking for a Customer Service Advisor who has excellent attention to detail and a background in customer service whether gained in office, retail or hospitality environments. The role is based in their Haywards Heath office, a short walk from the station and with excellent bus links. You will be responsible for ensuring customers have the right documentation in place within a busy phone and administration role.

The role will be onsite for the first 6 months of training and then will move to a hybrid model, 3 days working from home.

Key Responsibilities for the Customer Service Advisor:

  • Provide great customer outcomes.

  • Update customers’ details and making adjustments where necessary.

  • Resolve queries through telephone, document validation and email.

  • Validate documentation to ensure customer details are accurate.

Key Skills for the Customer Service Advisor:

  • Ability to provide exceptional customer service.

  • An eye for detail with great communication skills.

  • Excellent organisational and time management.

  • Comfortable using computers and software.

 If this Customer Service Advisor opportunity sounds like a role you would be interested in please apply as directed.