Are you looking for your first office experience and/or a new challenging and rewarding opportunity within a great company?
Our innovative, award-winning financial services client are looking for a Customer Service Advisor who has excellent attention to detail and a background in customer service whether gained in office, retail or hospitality environments. The role is based in their Haywards Heath office, a short walk from the station and with excellent bus links. You will be responsible for ensuring customers have the right documentation in place within a busy phone and administration role.
The role will be onsite for the first 6 months of training and then will move to a hybrid model, 3 days working from home.
Key Responsibilities for the Customer Service Advisor:
Provide great customer outcomes.
Update customers’ details and making adjustments where necessary.
Resolve queries through telephone, document validation and email.
Validate documentation to ensure customer details are accurate.
Key Skills for the Customer Service Advisor:
Ability to provide exceptional customer service.
An eye for detail with great communication skills.
Excellent organisational and time management.
Comfortable using computers and software.
If this Customer Service Advisor opportunity sounds like a role you would be interested in please apply as directed.