Are you a confident Customer Service Advisor looking for a new challenge? We are working closely with a growing charity based in the Kent area to help grow their team. This is a hybrid role (after probation) with office visits expected 3 days per week. The role is currently a 12M FTC with a view to go permanent after this time.
Key Responsibilities for the Customer Service Advisor:
- 50% Phone based and 50% Admin based
- Updating customer accounts with relevant changes
- Opening customer accounts
- Closing customer accounts
- First point of contact for calls, directing them to the relevant departments
- Taking an average of 28 calls per day on the phone based days
Key Skills for the Customer Service Advisor:
- Experience within an office based Customer Service role
- Ideally from a banking or financial services background
- Clear communication
- Excellent telephone manner
Benefits for the Customer Service Advisor:
- 6 weeks holiday + bank holidays
- A wide range of development opportunities
- Pension scheme with 'better than market' employer contributions
+ more
Please apply as directed!
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Customer Service Advisor
Location | West Malling |
Discipline: | Customer Service |
Job type: | Temporary |
Salary: | £24000.0 |
Contact name: | Felicity Handley |
Contact email: | felicity.handley@clearwaterps.com |
Job ref: | 6616 |
Published: | 8 months ago |
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