Are you focused on delivering customer excellence? Looking for a new challenge within a growing company?
We are supporting a company based near Crawley to recruit a Customer Success Administrator on a full time permanent basis. Training will take 6 weeks which will be based onsite after this period, hybrid working will be offered.
Key Responsibilities for the Customer Success Administrator:
- Support to onboard to customers
- Be the point of contact for customer queries on the platform
- Provide training sessions to customer on how to run reports off the system
- Running adhoc reports to support customers when required
- Increasing customers engagement through the platform by advising best practices to customers
Key Skills for the Customer Success Administrator:
- Strong customer service experience both on the phone and via email
- Eager to learn
- Engaging personality, able to build relationships and trust easily
Please apply as directed!
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Customer Success Administrator
Location | Crawley |
Discipline: | Administration & Support , Customer Service |
Salary: | £24000.0 |
Contact name: | Felicity Handley |
Contact email: | felicity.handley@clearwaterps.com |
Job ref: | 6920 |
Published: | 20 days ago |
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