As a Health Services Quality Partner, you will work closely with Regional Managers to provide proactive and effective QA services, driving our clients services toward excellence. Through comprehensive oversight, updates, and analysis, you'll ensure compliance and identify opportunities for improvement, always with a focus on personalisation.
Key Responsibilities for the Health Services Quality Partner:
- Oversight & Analysis: Regularly assess service quality, using various methodologies to identify risks, learning opportunities, and areas for improvement.
- Quality Review Visits: Conduct scheduled visits to ensure high standards and produce insightful reports.
- Collaboration & Coaching: Partner with service managers to foster a supportive and innovative environment, enhancing quality and celebrating success.
- Data-Driven Decisions: Gather and analyse quality data to generate actionable insights and drive excellence.
- Governance & Strategy: Support the delivery of the organisation’s quality strategy and contribute to an evolving governance framework.
- Health and Social Care Expertise – Strong background in health and social care with knowledge of relevant practices, regulations, and industry standards.
- Quality Assurance Expertise – In-depth knowledge of QA processes, frameworks, and best practices in health and social care settings.
- Analytical Thinking – Ability to assess data, identify trends, and evaluate service quality using evidence-based methodologies.
- Collaboration & Coaching – Ability to work collaboratively with service managers and teams, offering guidance and coaching to implement improvements.
- Stakeholder Engagement – Skilled in liaising with key stakeholders, including service users, carers, and governance teams, to foster collaboration and shared goals.
- Knowledge of Regulatory Standards – Comprehensive understanding of health and social care regulations, statutory requirements, and governance frameworks.
- Empathy & Person-Centred Approach – A strong commitment to personalisation and ensuring that service users' needs and perspectives are central to quality improvements.
If you're passionate about driving positive change and ensuring services are truly person-centred, we’d love to hear from you!