Infrastructure Support Engineer

Location West Malling
Discipline: IT, Media & Telecom
Contact name: Felicity Handley

Contact email:
Job ref: 5701
Published: about 1 year ago

Our client, a unique financial organisation are looking for an Infrastructure Support Engineer to assist in the support of their current infrastructure and in the delivery of their Digital initiatives and upgrades.
As the Infrastructure Support Engineer you will be responsible for assisting with the Implementation of infrastructure design and build best practices.
The Infrastructure Support Engineer will have experience with traditional 3rd line Infrastructure BAU support in an ITIL environment.
Key responsibilities for the Infrastructure Support Engineer;

  • Manage incident and request fulfilment tickets within SLA’s

  • Monitoring key health signs of infrastructure and responding to actual or predicted issues

  • Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches

  • Support projects and new initiatives

  • Technical Documentation

Key skills for the Infrastructure Support Engineer;

  • Virtualisation (VMWARE and Vsphere)

  • Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy

  • IT and Cyber Security measures (e.g. firewalls, antivirus, security patching, IDP/IDS)

  • Experience of working alongside project teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives

  • SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning

Please apply as directed.