IT Helpdesk Technician

Location Fareham
Discipline: IT, Media & Telecom
Salary: £26000.0
Contact name: Johnie Blackmore

Contact email: johnie.blackmore@clearwaterps.com
Job ref: 5821
Published: about 1 year ago

Our client is looking for an IT Helpdesk Technician to join their team on a permanent basis. The IT Helpdesk Technician will be providing onsite support services and will be ensuring a complete out-sourced IT support solution for schools. The IT Helpdesk Technician will be responsible for providing 1st/2nd line remote technical support within the educational sector.  

Key Responsibilities for the IT Helpdesk Technician:

  • To provide 1st and 2nd line technical support 

  • To ensure the ICT needs are met in relation to teaching, learning and administration

  • To always provide a professional and courteous service

  • To provide regular reports to the Service or Network Manager 

Skills Required for the ICT Technician:

  • Microsoft Desktop Operating Systems

  • Microsoft Office 365

  • Networking

  • Troubleshooting

  • Excellent Communicator

  • Ability to work as part of a team

If this role is of interest, please apply for additional information.