Back to job search
Are you looking for a new role? Our client, one of the largest membership services within the travel industry, is looking to hire a Contact Centre Team Leader on a full time permanent basis.
Key responsibilities for the Contact Centre Team Leader:
- Organising the rotas for the contact centre staffing team
- Forecasting business requirements and allocating staff to different areas
- Monitoring live calls and asking team to support where required
- Working closely with the contact centre manager to ensure things run smoothly
Key skills for the Contact Centre Team Leader:
- Strong excel (VLOOKUPs, Pivot tables etc)
- Contact centre scheduling experience
- Ability to analyse complex data from multiple sources
- Strong relationship building skills
If this sounds like the role for you, please apply as directed!
Resource Analyst
Location | East Grinstead |
Salary: | £27500.0 |
Contact name: | Gemma Dewhurst |
Contact email: | gemma.dewhurst@clearwaterps.com |
Job ref: | 5858 |
Published: | about 1 month ago |
Key responsibilities for the Contact Centre Team Leader:
- Organising the rotas for the contact centre staffing team
- Forecasting business requirements and allocating staff to different areas
- Monitoring live calls and asking team to support where required
- Working closely with the contact centre manager to ensure things run smoothly
Key skills for the Contact Centre Team Leader:
- Strong excel (VLOOKUPs, Pivot tables etc)
- Contact centre scheduling experience
- Ability to analyse complex data from multiple sources
- Strong relationship building skills
If this sounds like the role for you, please apply as directed!
Latest jobs
- SEND Team Leader
-
Job location: Enfield Job salary: £397.0
.SEN Post 14 Team Leader Are you passionate abo...
- Marketing Manager
-
Job location: Leatherhead Job salary: £45000.0
TBC
- Equity Release Customer Service
-
Job location: United Kingdom Job salary: £21340.0
12 Month FTC Immediate Start Required Are you...
Job Alerts
Set up Job alerts to be notified about the latest jobs available for you. Register to improve the accuracy of these results.