Key Responsibilities for the Sales Coordinator
- Manage incoming web and sales orders & incoming calls
- Develop opportunities with new and existing customers, fostering strong relationships with account holders and decision makers in order to increase the product mix sold to deliver a comprehensive and effective service to our customers
- Routinely drive monthly promotional offers with customers
- Appropriate use of the CRM Salesforce, internal databases and leads generated by our marketing team software to identify potential targets and new opportunities
- Assist external sales staff with management of existing customers and new customers
- Provide timely quotes and follow up with a view to winning new business, monitor and update all projects on the CRM system
- Working with relevant departments to ensure the smooth progress of orders and timely delivery of goods
- Build relationships with low spending accounts to increase turnover.
- Proven track record of meeting KPI’s and targets while ensuring customer satisfaction is a priority
- Candidates who have working knowledge/experience in the electrical supplies industry would have a distinct advantage in their application
- Excellent telephone manner to compliment strong written communication skills
- Computer literacy and comfortable in the use of software packages such as Microsoft Office Suite
- Motivated to develop a clear understanding of product ranges to the level that you can highlight how products are superior compared to competitors