We're seeking a dedicated individual to join a team as a Contracts Administrator on a 12 month FTC. Reporting directly to Commercial Management, you will manage the distribution, renewal, and return of existing contracts. Here's what you'll be responsible for:
Responsibilities & Accountabilities for the Contracts Administrator:
- Promote Smart Metering services through various channels including telephone, email, and face-to-face interactions with customers.
- Prepare Meter Operator Agreements in line with customer requirements and Smart Metering commercial policies, and accurately enter details into Smart Metering IR systems.
- Process supplier appointments, de-appointments, and metering work requests.
- Ensure accurate billing for customers in collaboration with Accounting Support, addressing contract, billing, and debt queries as needed.
- Generate and validate billing reports for large customers.
- Facilitate effective communication between customers, Data Collectors, Meter
- Assist Commercial Management in identifying and implementing process improvements.
- Maintain professionalism, confidence, and composure in challenging situations.
- Strong problem-solving and analytical abilities.
- Stay updated on advancements in the business area and adopt new methods.
- Proficient in administrative and organizational tasks.
- Intermediate knowledge of Excel, Word, and Outlook.
- Confident and accurate use of departmental computer systems and databases.