Customer Service Advisor

Location Winchester
Discipline: Customer Service
Salary: £22000.0
Contact name: Felicity Handley

Contact email: felicity.handley@clearwaterps.com
Job ref: 6858
Published: 3 months ago

An exciting role has become available to work with our client, a leading nationwide service provider. This is a fantastic opportunity for somebody looking for a first step in their career. Our client is keen to support you with your career progression. 
This role is a permanent, full time position and is on site - based in Chandlers Ford. 

Key benefits for the Customer Service Advisor:

  • 23 days holiday plus bank holidays, rising to 28 days

  • Discounts and savings hub

  • Healthcare cash plan

  • Cycle to work scheme

  • Robust Employee Assistance Programme

Key skills/experience for the Customer Service Advisor:

  • Outstanding communication skills both verbal and written

  • Able to work under pressure in a fast-paced, ever-changing environment

  • An eye for detail, taking pride in your work and willing to go the extra mile to ensure quality

Key accountabilities for the Customer Service Advisor:

  • Answering incoming calls, ensuring excellent customer service throughout

  • Logging customer call outs into the company's service system

  • Updating and maintaining customer records

  • Building rapport with customers by being professional, helpful, and flagging any customer concerns with the team

Please apply for the Customer Service Advisor role as directed!