Claims Business Analyst (Fixed Term – 2 Years)
Commercial Transformation Programme
We have an exciting opportunity for an experienced Senior Business Analyst to join a Transformation Programme on a 2-year Fixed Term Contract. In this pivotal role, you’ll help shape and implement a new target operating model for the Commercial Insurance business and its systems.
Key responsibilities for the Claims Business Analyst:
- Support the scoping and delivery of change initiatives within the Transformation Programme using the Business Analysis Framework
- Elicit, define, and manage business requirements with end-to-end traceability
- Collaborate with stakeholders to gain consensus and support change control and prioritisation processes
- Assist in solution development, system testing, user acceptance testing, and implementation
- Process mapping utilising BPMN2
- Participate in retrospectives and lessons learned to drive continuous improvement
- Utilise Jira and Confluence to manage tasks in Agile methodology
About You
We’re looking for a dynamic and experienced Business Analyst who thrives in a fast-paced, collaborative environment.
Essential Skills & Experience for the Claims Business Analyst:
- Proven experience in Business Analysis, particularly within Fleet, Motor or General Insurance Claims
- Strong background in both Agile and Waterfall methodologies
- Ability to elicit and document requirements using various techniques
- Skilled in creating Epics and User Stories using Confluence and Jira
- Knowledge of Use Cases, Value Streams, Personas, BPMN and data modelling
- Excellent stakeholder management and influencing skills
- Flexible, agile mindset with strong problem-solving ability
Our Client offers a competitive benefits package and the chance to grow your career in a supportive, forward-thinking environment.
Apply today and make a real impact through transformational change.