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New year, New role? Our client, a fast growing tech company is looking to hire a Customer Service Scheduler on a full time permanent basis. Our client in keen on internal progression and now is an exciting time to join the business.
Key Responsibilities for the Customer Service Scheduler:
- Manage, prioritise and monitor schedules for the field-based engineers
- Provide customers with estimated arrival times and delays
- Managing the customer service email accounts
- Adhering to strict SLA's ensuring they are met
- Various administration tasks
Key Skills of the Customer Service Scheduler:
- Excellent written and verbal communication
- Previous scheduling experience would be an advantage
- Adaptable and a fast thinker
- Experience working in a customer focused environment
Key Benefits for the Customer Service Scheduler:
- 23 days holiday plus bank holidays, rising to 28 days
- Healthcare cash plan
- Discounts and savings hub
- Comprehensive EAP scheme
- Stakeholder pension scheme
+ more
If you are interested in finding out more, please apply as directed!
Customer Service Scheduler
Location | Cheltenham |
Salary: | £23000 to £999999 |
Contact name: | Gemma Dewhurst |
Contact email: | gemma.dewhurst@clearwaterps.com |
Job ref: | 5522 |
Published: | 20 days ago |
Key Responsibilities for the Customer Service Scheduler:
- Manage, prioritise and monitor schedules for the field-based engineers
- Provide customers with estimated arrival times and delays
- Managing the customer service email accounts
- Adhering to strict SLA's ensuring they are met
- Various administration tasks
Key Skills of the Customer Service Scheduler:
- Excellent written and verbal communication
- Previous scheduling experience would be an advantage
- Adaptable and a fast thinker
- Experience working in a customer focused environment
Key Benefits for the Customer Service Scheduler:
- 23 days holiday plus bank holidays, rising to 28 days
- Healthcare cash plan
- Discounts and savings hub
- Comprehensive EAP scheme
- Stakeholder pension scheme
+ more
If you are interested in finding out more, please apply as directed!
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